Noelle Foley’s boyfriend and noted WWE superfan Frank “The Clown” Mustari has written an open letter criticizing the state of WWE. Mustari, who has appeared alongside Noelle in her Ringside or Riot videos, posted the blog to his Twitter account noting that he sent the letter directly to the company as well. You can read the open letter in full below.
In the letter, Mustari notes that he’s long been a fan of pro wrestling and WWE and makes note of how high prices have climbed for tickets to WWE shows while he believes the company has grown unaware of what the audience wants. He expresses his disappointment with Survivor Series, saying, “I’ve never seen such indifference leaving a building for one of your shows. It wasn’t that it was a bad show, it was just the realization was setting in to your loyal fans that change isn’t anywhere near. We aren’t happy. I can assure you your talent is unhappy. I can also assume your other employees are unhappy. Make it a fun environment for everyone involved again. Recapture that magic.”
Mustari’s letter comes on the back of Mick Foley being critical of the company in several recent Facebook posts and Foley’s son Dewey taking on a role as a creative assistant.
My name is Frank Mustari. I’ve been a PROFESSIONAL WRESTLING fan since I was six years old. I am now 25. For as long as I can remember, I would watch wrestling on Monday nights with the upmost anticipation. It was a religion of sorts to me. School and wrestling were what my adolescent life revolved around.
As I grew up, wrestling remained a vital facet of my life, but I began to explore other forms of entertainment that appealed to me. With the current day and age, you can find new content that you never knew existed, and become easily captivated by it. Despite all of my new ventures in entertainment, PRO WRESTLING always held the #1 spot in my heart despite its common shortcomings. I always blindly stayed loyal because it’s been ingrained within me.
I’ve devoted much of my life to this form of art known simply as pro wrestling. I regularly attend your live events & have been for many, many years. On average, I attend about 30-40 live events per year across the country. I’ve attended 10 consecutive Wrestlemania’s, numerous Royal Rumbles, Summerslams, RAWs, Smackdown’s, NXT’s, and other specials you have ran. When I attend these events, I always try to sit ringside. I currently have 50+ ringside collectible chairs from PPV’s that I have attended. I love the feeling of being within the action. I’m on the pulse of your product. It’s a feeling you can’t get at any other sporting event. I’ve paid premium prices for said tickets, as well. Prices that have inflated drastically over the years. To put it in perspective, my Wrestlemania 27 ringside ticket was $900 face value. The face value price on my Wrestlemania 31 ringside seat was $2400 including all the fees & taxes. That’s nearly a 300% mark-up in four years. I understand inflation, but in an economy that’s been getting better, but still struggling nonetheless, a mark-up of such drastic proportions screams greed. Your live events, better known as house shows used to be a HUGE draw for me. I loved the interactions & the lack of time constraints on the matches and performers. They have free will to Test the waters & try new things. The best part of those house shows back in the day were the affordable prices. A ringside seat for a show of that nature was on average, roughly $65 for a ringside seat. Present day? About $120 for a ringside seat. Again, nearly double the price. So if a family of 4 wants to sit ringside and see their heroes, they are shelling out nearly $500 for three hours of entertainment, not including any other expenses at the show like parking, food/drinks & merchandise. It’s sad. But hey, you have sheep like me who’ll pay it, so why not make the money to spite yourselves?
I have seen it all with my own two eyes in person. And despite all of that, I’ve had some of the best experiences & memories of my life from your product. I am forever grateful for it. I’ve not ashamed I’ve been brought to tears while watching your product because I was EMOTIONALLY INVESTED in it. Your product has been an escape for me, where during your live shows, nothing outside of those arena walls matter. If I’m going through a rough patch in my life, I know that WWE can help me to forget that, even if it is just for three hours. I don’t regret a any of the money I have spent on your product (and I have spent MANY dollars), because I have always supported your product. When you enjoy or love something, you support it. I have even gone as far to have done NUMEROUS unpaid media opportunities in support of YOUR company. I can safely say I have spent five figure sums of money on your product. I have defended your company and the stigma attached to it my entire life. I’m just one singular person, meaningless in the grand eyes of your company, but I’m surely not the only one who can vouch for all these things. That’s how much I want to believe in your company.
That’s how much WE want to believe in your company.
As I said earlier, as I was growing up, I couldn’t be any more excited to watch wrestling on Monday nights.Recently, however, I’m struggling to find the same child-like desire that I felt for many years.
The ignorance of who your fan-base is, is alarming. The blatant mishandling of popular talent is frightening. The ineptitude to put together three hours of exciting programming is disappointing. I get it. It’s an extremely tough gig to produce as much content as you do on a weekly basis, but as your FLAGSHIP show, you should be putting more of an emphasis on what your viewer wants, rather than what YOU want. I’m sure you’ve written off the TV ratings dip with some sort of excuse. “It’s football season.” Well, for your information, it’s just that, it’s an excuse. I was one of those people who decided not to watch the show. It was the first time I willingly did not watch your show in my life as a fan of your product. The following week, I DVRed your flagship show. I began to watch, and turned it off halfway through because it was more a chore to watch than anything. There was nothing for me to emotionally invest in. Nothing that captivated me. Nothing that made me want to see what happens next. I had an opportunity to go see your next pay-per-view, TLC, and I respectfully turned it down because honestly, I just don’t care about it currently and and it saddens me to say that because I know how unbelievably amped I used to get for your live events. Didn’t matter what city, what show, or who was performing, I knew I was getting the best bang for my buck.